Terms & Conditions
Clarion Family Health PLLC
Effective Date: October 16, 2026
Primary Office Location: 1914 SW Notre Dame Avenue, Port Saint Lucie, FL 34953
Contact Phone: (772) 223-0620
Website: https://clarion-family-health.com
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
At Clarion Family Health PLLC, we are committed to maintaining the privacy and security of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the HIPAA Omnibus Rule, and applicable Florida State Laws.
- Our Legal Duties
We are required by law to:
Maintain the privacy and security of your protected health information (PHI).
Provide you with this Notice of Privacy Practices explaining our legal duties and privacy practices regarding your health information.
Notify you promptly following a breach of your unsecured PHI.
Follow the terms of the Notice currently in effect.
- How We May Use and Disclose Your Health Information
We may use or disclose your health information for treatment, payment, and healthcare operations without your explicit written authorization:
A. Treatment
We use your PHI to provide, coordinate, or manage your healthcare services. This includes virtual telemedicine consultations, electronic prescribing through our integrated pharmacy systems (ScriptSure), and ordering laboratory tests through contracted diagnostic partners (Quest Diagnostics, Labcorp, and Fullscript Labs).
B. Payment
We use your health information to bill and collect payment for services provided. Since Clarion Family Health PLLC operates on a transparent, direct cash-pay model, billing information (including lab fees and consultation charges) is processed securely through our practice management and payment engine (PracticeQ / Stripe).
C. Healthcare Operations
We may use and disclose your PHI to support our daily operational activities, such as quality assessment, clinical audits, licensing, business planning, customer service, and platform maintenance.
- Other Permitted Uses and Disclosures Without Authorization
Under federal and Florida law, we may disclose your PHI without your authorization under specific circumstances:
Public Health & Safety: To public health authorities to prevent or control disease, injury, or disability, or to report adverse reactions to medications.
Law Enforcement & Legal Proceedings: In response to a court order, subpoena, warrant, or other lawful judicial process.
Health Oversight Activities: To health oversight agencies (such as the Florida Board of Medicine or Florida Department of Health) for audits, investigations, and licensure oversight.
Prescription Drug Monitoring: In accordance with Florida law, we query and disclose prescribing data to E-FORCSE (Florida’s Prescription Drug Monitoring Program) when managing prescription workflows.
Deceased Individuals: To coroners, medical examiners, or funeral directors as necessary to carry out their duties.
Threat to Health or Safety: When necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public.
- Uses and Disclosures Requiring Your Written Authorization
For activities not described above, we will obtain your explicit written authorization before using or disclosing your PHI. Specifically, we will never:
Sell your PHI or personal data to third parties.
Use your health information for third-party marketing or commercial advertising.
Share psychotherapy notes without your written consent (where applicable).
You may revoke any written authorization at any time in writing, except to the extent that we have already acted upon it.
- Your Individual Rights Regarding Your PHI
As a patient of Clarion Family Health PLLC, you have the following rights:
A. Right to Inspect and Copy Your Records
You have the right to inspect and receive an electronic copy of your medical records and billing statements. Through our secure PracticeQ Patient Portal, you can view, download, or print your clinical notes, care plans, and lab results 24/7.
B. Right to Amend Your Records
If you feel that the clinical information we have about you is incorrect or incomplete, you may submit a written request asking us to amend the record. We are not required to agree to the amendment if the information is accurate, but we will document your request.
C. Right to Request Confidential Communications
You have the right to request that we communicate with you about health matters in a specific way or at a specific location (e.g., via encrypted messaging through Spruce Health or email/SMS notifications through PracticeQ).
D. Right to Request Restrictions
You have the right to request a restriction or limitation on how we use or disclose your PHI for treatment, payment, or operations. While we are not legally required to agree to every restriction, we must agree if you request that we not send information to a health health plan for services you paid for entirely out-of-pocket.
E. Right to an Accounting of Disclosures
You may request a list (an accounting) of instances where we disclosed your PHI for purposes other than treatment, payment, healthcare operations, or pursuant to your written authorization.
F. Right to a Paper or Electronic Copy of This Notice
You have the right to request a copy of this Notice at any time, even if you previously agreed to receive it electronically.
- Telemedicine & Technology Safeguards
Clarion Family Health PLLC operates as a virtual-first practice. We implement strict technical, administrative, and physical safeguards to protect your Protected Health Information:
Secure Platforms: All patient interactions, intake forms, video visits, and message exchanges take place on HIPAA-compliant platforms under signed Business Associate Agreements (BAAs).
No Third-Party Tracking Pixels: We do not install third-party tracking cookies or marketing pixels (such as the Meta/Facebook Pixel) on any patient-facing booking, intake, or clinical pages.
Electronic Prescribing: Prescriptions are transmitted electronically over secure, encrypted networks to your designated pharmacy.
- Changes to This Notice
We reserve the right to change or update this Notice of Privacy Practices at any time. Any revised Notice will apply to all PHI we maintain. Updated versions will be posted on our official website at https://clarion-family-health.com/privacy-policy and made available inside the PracticeQ Patient Portal. - Questions and Complaints
If you have questions about this Notice, desire to exercise your rights, or believe your privacy rights have been violated, you may contact our Privacy Officer:
Privacy Officer: Luis Enrique Morera, APRN
Practice Name: Clarion Family Health PLLC
Mailing Address: 1914 SW Notre Dame Avenue, Port Saint Lucie, FL 34953
Telephone: (772) 223-0620
Email: [email protected]
You may also file a formal complaint with the Secretary of the U.S. Department of Health and Human Services (HHS), Office for Civil Rights. We will not penalize or retaliate against you in any way for filing a complaint.