Privacy Policy

Clarion Family Health PLLC
Effective Date: October 16, 2026
Primary Office Location: 1914 SW Notre Dame Avenue, Port Saint Lucie, FL 34953
Contact Phone: (772) 223-0620
Website: https://clarion-family-health.com

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR BOOKING SERVICES

Welcome to the website and telehealth booking portal of Clarion Family Health PLLC (“Practice,” “we,” “us,” or “our”). By accessing or using our website (https://clarion-family-health.com), registering for the PracticeQ Patient Portal, or booking a virtual appointment, you (“Patient,” “User,” or “you”) agree to be bound by these Terms and Conditions.

If you do not agree to these terms, you must not access or use our services.

1. Medical Emergency Disclaimer (Not for Emergencies)
   IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY OR GO TO THE NEAREST HOSPITAL EMERGENCY ROOM.

Our virtual services, patient portal, and website messaging systems are NOT intended for urgent or emergency medical situations. Clarion Family Health PLLC does not provide emergency medical services. Message responses via PracticeQ or telephone are monitored only during standard business hours.

2. Telemedicine Services & State Licensure
   Scope of Virtual Care: Clarion Family Health PLLC provides synchronous (video) and asynchronous (messaging/forms) virtual primary care, routine consultations, chronic care management, wellness evaluations, and diagnostic lab ordering.

Geographic Requirement: Telehealth consultations are offered only to individuals physically located within the State of Florida (or states where our healthcare providers hold active medical licensure or official out-of-state telehealth provider registration) at the exact time of the virtual visit.

Standard of Care: Telemedicine encounters carry the same standard of care as in-person medical evaluations. However, if your clinician determines that your condition requires a physical exam or hands-on procedure, you agree to seek in-person care from a local medical provider or urgent care facility.

3. Direct Cash-Pay Financial Policy & Payments
   Clarion Family Health PLLC operates on a direct cash-pay practice model.

No Insurance Billing: We do not bill health insurance plans, Medicare, or Medicaid. You are directly responsible for all service fees, consultation charges, and lab fees.

Upfront Payment Collection: Payment for virtual appointments and lab bundles is collected at the time of scheduling via our secure payment gateway (PracticeQ / Stripe).

Diagnostic Lab Fees: Lab orders routed to diagnostic partners (Quest Diagnostics, Labcorp, Fullscript Labs) under our preferred cash-pay discount schedule are billed to you upfront by our practice. You will incur no out-of-pocket charges at the draw center for prepaid “Client Bill” orders.

Cancellation & Refund Policy: Appointments cancelled at least 24 hours in advance are eligible for a full refund or rescheduling credit. Cancellations made with less than 24 hours’ notice or missed appointments (“no-shows”) may incur a non-refundable service fee.

4. Electronic Prescribing & Controlled Substances
   Prescription Policy: E-prescribing workflows are conducted securely through integrated platforms (ScriptSure). Prescriptions are issued solely at the clinical discretion of the provider following a thorough virtual evaluation.

Controlled Substances Warning: In accordance with Florida Statute § 456.47 and federal laws, Clarion Family Health PLLC strictly restricts prescribing controlled substances via telemedicine. Schedule II controlled substances (e.g., opioids, stimulants such as Adderall) will NOT be prescribed virtually. All prescribing data for Schedule III–V medications is audited against E-FORCSE (Florida’s Prescription Drug Monitoring Program).

5. Website Educational Content Disclaimer
   All material published on clarion-family-health.com—including educational articles, health guides, and service descriptions—is provided for informational and educational purposes only.

Browsing our website or reading public educational content does not establish a clinician-patient relationship. A formal clinician-patient relationship is established only after you complete our onboarding intake forms, accept our practice consents, and participate in a scheduled clinical consultation.

6. Patient Portal Use & Account Security
   Account Access: You are responsible for maintaining the confidentiality of your PracticeQ Patient Portal login ID and password.

Data Accuracy: You agree to provide accurate, current, and complete medical history, contact details, and identification during intake.

Communication Rules: Portal messaging is for non-urgent clinical follow-ups, appointment coordination, and administrative questions only. Do not use portal messaging for medical emergencies.

7. Intellectual Property & Website Use
   All site content, headers, logos, text, graphics, and digital assets on clarion-family-health.com are the intellectual property of Clarion Family Health PLLC. You may view, download, or print page content for personal, non-commercial use only. You may not reproduce, distribute, or modify site materials without prior written consent.
8. Limitation of Liability
   To the maximum extent permitted by applicable Florida law, Clarion Family Health PLLC, its owners, clinicians, and software vendors shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your access to, or inability to access, this website, portal, or virtual services. Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
9. Modifications to Terms
   We reserve the right to revise or update these Terms and Conditions at any time. Any changes will be posted immediately on https://clarion-family-health.com/terms-and-conditions. Your continued use of the website or PracticeQ portal following posted updates constitutes acceptance of those changes.
10. Governing Law & Jurisdiction
    These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any legal dispute arising under these terms shall be brought exclusively in the state or federal courts located in St. Lucie County, Florida.
11. Contact Information
    If you have questions regarding these Terms and Conditions, please contact us at:

Clarion Family Health PLLC

Clinical Director: Luis Enrique Morera, APRN

Mailing Address: 1914 SW Notre Dame Avenue, Port Saint Lucie, FL 34953

Telephone: (772) 223-0620

Email: [email protected]